The ARMANDO ÁLVAREZ Group of Companies has introduced a Quality Management System that encompasses all productive processes and management areas necessary to offer products adapted to market requirements. Efficiency of the System is firmly based on a series of basic principles for correct development and application of the Quality Management System introduced, as can be seen in the following schema:

In the ARMANDO ÁLVAREZ Group of Companies, Quality is the responsibility of absolutely all employees, and more particularly of the management team. As ultimate responsible, this team manages interfaces and look after that all employees are responsible for the quality of their own activities. The Quality System introduced is based on two principles or lines of action: Quality Assurance and Quality Management. Quality Assurance is understood by the Group as a firm and decided commitment to quality in relation to the products and services we provide to our customers. This commitment has led us to carry out of the Quality Assurance plan according to the ISO 9002 Standard. Quality management supplements Quality Assurance and has an impact on Quality Improvement as a Management tool and competitiveness of the company. We can affirm that having accepted the reality of constant changes taking place in the market, and that we are able to adapt ourselves accordingly, thanks to an appropriate staff and organization which enables changes to take place and offers a fast response to the different market needs. The ARMANDO ÁLVAREZ Group of Companies understands Quality as one of the best strategies to generate sustainable competitive advantages at medium and long term.